FAQs
Have Questions In Mind? Start From Here
As a registered NDIS provider in Brisbane, we offer household help, personal care, in-home care, social outings, and travel and transport assistance.
Our support workers have several years of experience and are trained to provide professional, compassionate, and personalised care.
Yes. We can match you with a support worker who speaks your preferred language.
Yes. All our staff follow strict safety protocols to ensure your well-being at all times.
Our team undergoes ongoing training in disability care, safety, communication, and cultural awareness to deliver the highest quality support.
Yes, our services are available to participants registered under the NDIS.
We are transparent about all costs. Travel fees may apply depending on the service and distance, and are always discussed upfront.
We maintain direct, prompt communication through call, email, and emergency contacts to ensure your safety during urgent situations.
You can reach us by 1300 451 321, admin@aceassistcare.com.au or by filling out the contact form on our website.